Skip to content
CramShare
PremiumPractice exam

WGU C208 FINAL OA ACTUAL STUDY GUIDE 2026/2027| Updated Questions and Answers | Solution

HEAL100 Health Care — exam and revision material · Other

Updated today

Health Care exam material, 22 pages. Originally published on StudyMerit.

Pages
22
Academic year
2025/2026
Language
English

What’s included

Preview 3 of 22 pages

See the first 3 pages exactly as they appear in the document.

Read page 1 as text

WGU C208 Change Management & Innovation PRACTICE EXAM Objective Assessment Preparation EXAM DETAILS Total Questions: 60 Sections: 5 (matching course modules) Question Types: Multiple Choice (single best answer) Recommended Time: 90 minutes Passing Standard: Competent in all domains Instructions: Select the single best answer for each question. After completing all 60 questions, check your answers against the Answer Key at the end of this document. Aim for 85%+ before attempting the actual OA. Answer Key with detailed explanations begins on the final pages. messages.downloaded_by lOMoARcPSD|6879242

Read page 2 as text

PRACTICE EXAM — QUESTIONS Select the single best answer for each question. Record your answers and check them against the Answer Key at the end. SECTION 1: THE QUESTION OF CHANGE (Questions 1–12) 1. Which of the following is an example of an EXTERNAL driver of organizational change? n A) Leadership transition n B) New government regulations n C) Declining employee morale n D) Internal process inefficiency 2. An organization decides to completely overhaul its business model in response to digital disruption. This is an example of: n A) Incremental change n B) Developmental change n C) Transformational change n D) Transitional change 3. What distinguishes planned change from emergent change? n A) Planned change is always more successful n B) Planned change follows a systematic process with clear goals; emergent change arises organically n C) Emergent change requires more leadership involvement n D) Planned change only applies to small organizations 4. A company implements new safety protocols AFTER a workplace accident. This is an example of: n A) Proactive change n B) Planned change n C) Reactive change n D) Emergent change 5. The period between an organization's current state and its desired future state is called the: n A) Gap analysis n B) Transition state n C) Refreezing phase n D) Neutral zone messages.downloaded_by lOMoARcPSD|6879242

Read page 3 as text

6. Which of the following is NOT typically considered when assessing organizational readiness for change? n A) Leadership commitment n B) Competitor stock prices n C) Available resources n D) Past change experiences 7. A retail company gradually improves its checkout process by reducing steps from 5 to 4. This is an example of: n A) Transformational change n B) Radical innovation n C) Incremental change n D) Disruptive innovation 8. Which factor is MOST important for creating a foundation for successful organizational change? n A) Hiring external consultants n B) Increasing the budget n C) Strong leadership sponsorship and commitment n D) Implementing new technology 9. An organization anticipates a shift in consumer preferences and begins developing new products before the trend fully materializes. This is: n A) Reactive change n B) Emergent change n C) Proactive change n D) Coercive change 10. Which type of change involves replacing an existing process with a completely new one while moving from a known current state to a known desired state? n A) Developmental change n B) Transformational change n C) Transitional change n D) Emergent change 11. PESTLE analysis examines which categories of external factors? n A) People, Economics, Strategy, Technology, Leadership, Environment n B) Political, Economic, Social, Technological, Legal, Environmental n C) Planning, Execution, Staffing, Training, Logistics, Evaluation n D) Performance, Efficiency, Structure, Teamwork, Learning, Ethics messages.downloaded_by lOMoARcPSD|6879242

19 more pages after this

You’ve read 3 of 22. Unlock once and it stays in your library — and if the rest doesn’t match what you just read, you get a refund.

Others on this course also opened

$10.00

Yours permanently