NACE EXAM — Health Care exam material
HEAL100 · Other
HEAL100 Health Care — exam and revision material · Other
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Health Care exam material, 18 pages. Originally published on StudyMerit.
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P a g e | 1 CERTIFIED RADIOLOGY ADMINISTRATOR EXAM PRACTICE TEST QUESTIONS WITH ANSWERS Which of the following tools does NOT belong to the clinical ladder portion of a career development program? A. Multiple technical competencies B. Exit interviews C. Customer service skills D. Improving staff satisfaction and morale - correct - answer - B. Exit interviews and feedback Title: Human Resource Management in Radiology, Page 162, 164 Which of the following stakeholders should NOT generally be involved in the selection of capital equipment? A. Physicist B. Financial donor C. Referring physician D. Clinical engineer - correct - answer - B. Financial donor Title: Asset Management in Radiology, Page 27, 37
P a g e | 2 Assessing financial information is one of the most important sections of a business plan and should include return on investment, net present value, and which of the following? A. Market and referral trend analysis B. Industry competitor analysis C. Volume and operating statistic analysis D. Description of proposed product or services - correct - answer - C. Volume and operating statistic analysis Title: Financial Management in Radiology, Page 244 (first edition), 251 - 252 (second edition) What type of research involves obtaining a more subjective perspective about beliefs, perceptions, values, and behavior? A. Market research B. Demographic research C. Qualitative research D. Quantitative research - correct - answer - C. Qualitative research Title: Communication and Information Management in Radiology, Page 90 Which of the following determines how a patient evaluates quality of care?
P a g e | 3 A. Cost and speed of service B. Communication and compassion C. Perception and expectation D. Innovation and improvement - correct - answer - C. perception and expectation Title: Operations Management in Radiology, Page 198 What type of market research involves collecting data about customers via surveys, personal interviews, observations, and conducting focus groups with members of the community? A. Primary research B. Secondary research C. Qualitative research D. Quantitative research - correct - answer - A. Primary research Title: Communication and Information Management in Radiology, Page 90 Which type of budget begins with a forecast of volume for the coming year, based on a review of the previous year's figures and any changes expected for the coming year? A. Program budget B. Capital equipment budget
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HEAL100 · Other
HEAL100 · Other
HEAL100 · Other
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