Preview Extract
International Business: The New Realities, 5e (Cavusgil)
Chapter 2 Globalization of Markets and the Internationalization of the Firm
1) Which of the following is characteristic of globalization of markets?
A) lack of skilled labor
B) conservatism
C) declining trade barriers
D) diminishing gap between the rich and the poor
Answer: C
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
2) The first phase of globalization was characterized by the ________.
A) rise of steel production
B) rise of SMEs
C) dominance of MNEs in the agricultural industry
D) growth of railroads
Answer: D
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
3) The ________ phase of globalization began around 1900 and was associated with the rise of
electricity and steel production.
A) first
B) second
C) third
D) fourth
Answer: B
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
4) The third phase of globalization was triggered by ________.
A) the end of World War II
B) the invention of electricity
C) the end of World War I
D) the Great Depression
Answer: A
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
1
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5) Which of the following reflects the major contribution of GATT to globalization?
A) It instituted strict controls on international currencies.
B) It simplified patent and copyright laws.
C) It reduced barriers to international trade and investment.
D) It eliminated the divide between the rich and the poor.
Answer: C
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
6) The fourth phase of globalization is characterized by ________.
A) the rise of railroads and ocean transport
B) the reduction of barriers to trade by Western industrialized countries
C) the initiation of the Marshall Plan to reconstruct Europe
D) the enormous growth of cross-border trade and investment
Answer: D
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
Internationalization Conference (Scenario)
At a conference on business internationalization strategies, representatives of three different
businesses meet to discuss a joint venture between their companies. Business A is located in a
country that internationalized during the second phase of globalization. Business B is based in a
country that internationalized during the third phase of globalization. Business C is located in an
emerging market country.
7) The representative from Business A is most likely from ________.
A) China
B) United Kingdom
C) Mexico
D) Brazil
Answer: B
Diff: 2: Moderate
Skill: Application
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Analytical Thinking
2
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8) The representative from Business B is most likely from ________.
A) Panama
B) Hungary
C) Uganda
D) Japan
Answer: D
Diff: 2: Moderate
Skill: Application
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Analytical Thinking
9) The representative from Business C is most likely from ________.
A) Italy
B) Brazil
C) the United States
D) France
Answer: B
Diff: 2: Moderate
Skill: Application
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Analytical Thinking
10) Over time, the GATT evolved into the ________.
A) World Bank
B) International Monetary Fund
C) World Trade Organization
D) World Intellectual Property Organization
Answer: C
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
11) Early multinationals from the third phase of globalization originated in ________.
A) Japan
B) China
C) India
D) Brazil
Answer: A
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
3
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12) The fourth phase of globalization ________.
A) is characterized by the rise of electricity and steel production
B) is characterized by the rise of MNEs from Japan
C) witnessed the Bretton Woods Conference of twenty-three nations in 1947 that led to the
General Agreement on Tariffs and Trade
D) facilitated the globalization of the service sector in such areas as banking and retailing
Answer: D
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
13) As market globalization intensifies, ________.
A) the gap between the rich and the poor shrinks rapidly
B) the distance between consumers worldwide expands
C) individual firms respond to the challenges and new advantages that it brings
D) firms internationalize solely as a reaction to it
Answer: C
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
14) Which of the following is a driver of globalization?
A) greater emphasis on proactive internationalization
B) internationalization of firm’s value chain
C) integration of world financial markets
D) globalization of services
Answer: C
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
15) Which of the following is a societal consequence of market globalization?
A) greater emphasis on proactive internationalization
B) internationalization of firm’s value chain
C) new risks and instant rivalry from foreign competitors
D) offshoring and the flight of jobs
Answer: D
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Analytical Thinking
4
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16) Firms that are more successful at global competition display each of the following qualities
EXCEPT ________.
A) identifying foreign market opportunities aggressively
B) approaching internationalization from a reactive standpoint
C) actively pursuing partnerships with foreign firms
D) focusing intensively on building organizational capacities
Answer: B
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
Global Operations Report (Scenario)
As Vice President of Global Expansion for Pax Telecom, Deva Mikiri is tasked with preparing a
comprehensive report on the company’s global operations over the past 20 years. Deva assigns
three strategists to collaborate on the History portion of the report, which details the rationale
behind Pax’s decisions to expand operations in particular areas. Rashid Ahl focuses on early
expansion to China, which occurred after China began to make its market more accessible to
foreign companies. Markus Teller focuses on Pax’s expansion to Eastern Europe, which was
motivated by increased industry privatization in key countries. Lavonne Jackson focuses on
expansion to Japan, which happened when the company’s commercial bank expanded its service
network to Asia.
17) To which of the following drivers of market globalization is Markus most likely to attribute
his company’s expansion to Eastern Europe?
A) advances in technology
B) integration of world financial markets
C) market liberalization
D) industrialization
Answer: C
Diff: 2: Moderate
Skill: Application
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Analytical Thinking
18) Nationalization refers to the gradual integration and growing interdependence of national
economies.
Answer: FALSE
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
5
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19) The initial phase of globalization was triggered by the introduction of the railroads and ocean
transport.
Answer: TRUE
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
20) The Great Depression marked the beginning of the second phase of globalization.
Answer: FALSE
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
21) The third phase of globalization was triggered by the development of personal computers,
the Internet, and Web browsers.
Answer: FALSE
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
22) Firms expand abroad mainly as a reaction to market globalization.
Answer: FALSE
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
23) Firms often internationalize proactively in order to pursue new markets, find lower-cost
inputs, or obtain other advantages.
Answer: TRUE
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
24) Offshoring and the flight of jobs are prime drivers of market globalization.
Answer: FALSE
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
6
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25) Globalization of production activities and services is a dimension of market globalization.
Answer: TRUE
Diff: 1: Easy
Skill: Concept
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
26) Describe the role of GATT and the WTO in reducing barriers to trade and investment
worldwide, and explain how this reduction has led to the integration and interdependence of
national economies.
Answer: The Bretton Woods Conference of 23 nations in 1947 led to the General Agreement on
Tariffs and Trade (GATT) and a series of negotiations that, over time, reduced barriers to
international trade and investment. Participating governments recognized that liberalized trade
would stimulate industrialization, modernization, and better living standards. The GATT
eventually transformed into the World Trade Organization, a multilateral governing body that
grew to include 149 member nations. The WTO aims to regulate and ensure fairness and
efficiency in global trade and investment. Global cooperation in the postwar era gave birth to
other international organizations such as the International Monetary Fund and the World Bank.
Internationally active firms devise multi-country operations through trade, investment,
geographic dispersal of company resources, and integration and coordination of value-chain
activities. Governments have facilitated this integration by lowering barriers to international
trade and investment, harmonizing their monetary and fiscal policies within regional economic
integration blocs (also known as trade blocs), and developing supranational institutionsโthe
World Bank, International Monetary Fund, World Trade Organization, and othersโthat seek
further reductions in trade and investment barriers.
Diff: 2: Moderate
Skill: Synthesis; Critical Thinking
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
7
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27) Describe the fourth phase of globalization. What is contagion?
Answer: The fourth phase of globalization began in the early 1980s. This phase featured
enormous growth in cross-border trade and investment. It was triggered by the development of
personal computers, the Internet, and Web browsers. It was also characterized by the collapse of
the Soviet Union and the market liberalization of Central and Eastern Europe. Impressive
industrialization and modernization in East Asian economies followed. International prosperity
began to develop in the emerging markets including Brazil, India, and Mexico.
Contagion refers to the tendency of a financial or monetary crisis in one country to spread
rapidly to other countries, due to the ongoing integration of national economies. Starting in 2008,
the world economy experienced a severe financial crisis and global recession, the worst in
decades. The crisis began in the United States and, like a contagious disease, spread around the
world.
Diff: 2: Moderate
Skill: Synthesis
Objective: 2-1: Understand market globalization as an organizing framework
AACSB: Application of Knowledge
28) Financial market integration makes it easier for internationally active firms to ________.
A) nationalize manufacturing industries
B) minimize offshoring
C) increase tariffs on the import of automobiles and industrial machinery
D) engage in foreign currency transactions
Answer: D
Diff: 1: Easy
Skill: Concept
Objective: 2-1, 2-2: Understand market globalization as an organizing framework, Learn the
driving forces of globalization
AACSB: Application of Knowledge
8
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Global Operations Report (Scenario)
As Vice President of Global Expansion for Pax Telecom, Deva Mikiri is tasked with preparing a
comprehensive report on the company’s global operations over the past 20 years. Deva assigns
three strategists to collaborate on the History portion of the report, which details the rationale
behind Pax’s decisions to expand operations in particular areas. Rashid Ahl focuses on early
expansion to China, which occurred after China began to make its market more accessible to
foreign companies. Markus Teller focuses on Pax’s expansion to Eastern Europe, which was
motivated by increased industry privatization in key countries. Lavonne Jackson focuses on
expansion to Japan, which happened when the company’s commercial bank expanded its service
network to Asia.
29) In describing the main driver behind Pax’s expansion to China, Rashid is most likely to
emphasize ________.
A) the high rate of employee attrition in China
B) advances in technology
C) reduction of barriers to trade
D) integration of world financial markets
Answer: C
Diff: 2: Moderate
Skill: Concept
Objective: 2-2: Learn the driving forces of globalization
AACSB: Analytical Thinking
30) Which of the following drivers of market globalization is Lavonne’s research most likely to
recognize as the factor responsible for the company’s expansion to Japan?
A) integration of world financial markets
B) the highly conservative nature of the Japanese economy
C) the rise of monopoly markets in Japan
D) reduction of barriers to investment
Answer: A
Diff: 2: Moderate
Skill: Concept
Objective: 2-2: Learn the driving forces of globalization
AACSB: Analytical Thinking
31) ________ marked the end of the 50-year Cold War and smoothed the integration of former
command economies into the global economy.
A) The end of World War II
B) The Bolshevik Revolution in Russia
C) Free-market reforms in China and the former Soviet Union
D) China’s move to join the WTO
Answer: C
Diff: 1: Easy
Skill: Concept
Objective: 2-2: Learn the driving forces of globalization
AACSB: Application of Knowledge
9
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32) The globalization of finance ________.
A) enables companies to minimize offshoring
B) contributes to firms’ abilities to develop and operate world-scale production and marketing
C) discourages innovation
D) discourages free international exchange of goods and services
Answer: B
Diff: 1: Easy
Skill: Concept
Objective: 2-2: Learn the driving forces of globalization
AACSB: Application of Knowledge
33) Firms are sometimes motivated to enter new markets because of unfavorable conditions in
the home market, such as regulation or declining local industry sales.
Answer: TRUE
Diff: 1: Easy
Skill: Concept
Objective: 2-2: Learn the driving forces of globalization
AACSB: Application of Knowledge
34) Falling trade barriers are facilitated by the WTO.
Answer: TRUE
Diff: 1: Easy
Skill: Concept
Objective: 2-2: Learn the driving forces of globalization
AACSB: Application of Knowledge
35) The end of the Cold War in 1989 hindered the forces of market liberalization in Eastern
Europe.
Answer: FALSE
Diff: 1: Easy
Skill: Concept
Objective: 2-2: Learn the driving forces of globalization
AACSB: Application of Knowledge
36) Industrialization implies that emerging markets are increasing their dependence on low-cost
labor.
Answer: FALSE
Diff: 1: Easy
Skill: Concept
Objective: 2-2: Learn the driving forces of globalization
AACSB: Application of Knowledge
10
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37) How has the adoption of free markets worldwide served as a driver of market globalization?
Provide three examples to support your answer.
Answer: In the past three decades, free-market reforms have smoothed the integration of China,
India, Russia, and other formerly protectionist countries into the global economy. Numerous
Asian economiesโfor example, India, Indonesia, Malaysia, and South Koreaโembraced free
market norms. These events opened much of the world to freer international trade and
investment. China, India, and Eastern Europe have become some of the most cost-effective
locations for producing goods and services worldwide. Privatization of previously state-owned
industries in these countries has encouraged economic efficiency and attracted massive foreign
capital to their national economies.
Diff: 2: Moderate
Skill: Concept
Objective: 2-2: Learn the driving forces of globalization
AACSB: Application of Knowledge
38) What is implied by industrialization? How does it bring about economic development?
Answer: Many emerging marketsโrapidly developing economies in Asia, Latin America, and
Eastern Europeโhave now moved from being low value-adding commodity producers to
sophisticated, competitive producers and exporters of premium products. These include such
products as electronics, computers, and aircraft. For example, Brazil is now a leading
manufacturer of Embraer commercial aircraft. The Czech Republic excels in producing
automobiles. India is a leading supplier of software. Economic development results in increased
incomes and living standards. Perhaps the most important measure of economic development is
gross national income (GNI) per head. Africa and several countries in Asia and Latin America
are the lowest-income countries. These areas are also characterized by lower levels of
globalization. A critical driver of rising income levels is the nation’s volume of international
trade.
Diff: 2: Moderate
Skill: Concept
Objective: 2-2: Learn the driving forces of globalization
AACSB: Application of Knowledge
11
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39) What is meant by the internationalization of a firm’s value chain?
Answer: The most direct consequence of market globalization is on the firm’s value chain.
Globalization compels firms to organize their sourcing, manufacturing, marketing, and other
value-adding activities on a global scale to achieve cost advantages and time efficiencies. In a
typical value chain, the firm conducts research and product development (R&D), purchases
production inputs, and assembles or manufactures a product or service. Next, the firm performs
marketing activities such as pricing, promotion, and selling, followed by distribution of the
product in targeted markets and after-sales service.
The value-chain concept is useful in international business because it helps clarify what activities
are performed where in the world. For example, exporting firms perform most “upstream” valuechain activities (R&D and production) in the home market and most “downstream” activities
(marketing and after-sales service) abroad. Each value-adding activity in the firm’s value chain is
subject to internationalization. That is, it can be performed in locations outside the home country.
The most typical reasons for locating value-chain activities in particular countries are to reduce
the costs of R&D and production or to gain closer access to customers. Through offshoring, the
firm relocates a major value-chain activity by establishing a factory or other subsidiary abroad. A
related trend is global outsourcing, in which the firm delegates performance of a value-adding
activity to an external supplier or contractor located abroad.
Diff: 1: Easy
Skill: Synthesis
Objective: 2-3: Understand the impact of technological advances on globalization
AACSB: Application of Knowledge
40) Which of the following statements is TRUE of technological advances?
A) It provides a means for globalization to happen.
B) It discourages internationalization.
C) It inhibits the growth of new products and services.
D) It helps consolidate traditional values among consumers worldwide.
Answer: A
Diff: 1: Easy
Skill: Concept
Objective: 2-3: Understand the impact of technological advances on globalization
AACSB: Application of Knowledge
41) Technological leapfrogging is defined as ________.
A) adopting new technology late in the hype cycle
B) adopting new technology as soon as it is released
C) bypassing certain stages of technology to come up with a radical innovation when upgrading
to new products
D) boosting demand artificially by postponing the sale of new technology in the market
Answer: C
Diff: 1: Easy
Skill: Concept
Objective: 2-3: Understand the impact of technological advances on globalization
AACSB: Information Technology
12
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42) The science and process of creating and using information resources is known as ________.
A) information design
B) information technology
C) psychographics
D) demographics
Answer: B
Diff: 1: Easy
Skill: Concept
Objective: 2-3: Understand the impact of technological advances on globalization
AACSB: Application of Knowledge
43) Which of the following benefits of IT is specific to smaller firms?
A) It mitigates organizational anarchy.
B) It creates competitive advantages by encouraging organizational learning.
C) It aids in the consolidation of market monopolies.
D) It allows firms to design and produce customized products they can target to narrow, crossnational market niches.
Answer: D
Diff: 2: Moderate
Skill: Concept
Objective: 2-3: Understand the impact of technological advances on globalization
AACSB: Application of Knowledge
44) ________ are the most transformative technology in developing economies.
A) Mobile phones
B) Televisions
C) Intranets
D) E-mails
Answer: A
Diff: 1: Easy
Skill: Concept
Objective: 2-3: Understand the impact of technological advances on globalization
AACSB: Application of Knowledge
45) Technological advances have contributed to manufacturing by ________.
A) promoting traditional lifestyles and values
B) reducing cross-border flow of factors of production
C) promoting nationalization
D) reducing production costs
Answer: D
Diff: 1: Easy
Skill: Concept
Objective: 2-3: Understand the impact of technological advances on globalization
AACSB: Application of Knowledge
13
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46) Stella manages the production team at Camden Inc., a manufacturer of heavy industry
machinery in the United States. She needs to decide if her firm should export finished products
or manufacture abroad. Which of the following would most likely help her evaluate the best
alternative in this instance?
A) What is the gross national income of the United States?
B) What are the costs of transporting raw materials, components, and finished products?
C) Is employee empowerment culturally favored in the United States?
D) What is the average annual rate of employee turnover in the manufacturing industry?
Answer: B
Diff: 2: Moderate
Skill: Application
Objective: 2-3: Understand the impact of technological advances on globalization
AACSB: Analytical Thinking
47) Technological advances have helped make internationalization affordable for all sizes of
firms.
Answer: TRUE
Diff: 1: Easy
Skill: Concept
Objective: 2-3: Understand the impact of technological advances on globalization
AACSB: Application of Knowledge
48) The Internet has increased the cost of transmitting voices, data, and images.
Answer: FALSE
Diff: 1: Easy
Skill: Concept
Objective: 2-3: Understand the impact of technological advances on globalization
AACSB: Application of Knowledge
49) The 2011 “Arab Spring” in the Middle East was facilitated in large part by social media.
Answer: TRUE
Diff: 1: Easy
Skill: Concept
Objective: 2-3: Understand the impact of technological advances on globalization
AACSB: Application of Knowledge
50) While the number of containers transported internationally has decreased, the cost of
transportation has increased dramatically.
Answer: FALSE
Diff: 1: Easy
Skill: Concept
Objective: 2-3: Understand the impact of technological advances on globalization
AACSB: Application of Knowledge
14
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51) In a short essay, identify the four areas in which technological advances had their greatest
impact on business. Describe the impact of each area on business today.
Answer: Advances in technology, the most important of which have occurred in information
technology, digitalization, communications, the Internet, manufacturing, and transportation, are
particularly important in driving globalization. These systems help create an interconnected
network of customers, suppliers, and intermediaries worldwide and have made the cost of
international business affordable for all types of firms.
a. Information technology: Information technology (IT) is the science and process of creating
and using information resources. Its effect on business has been revolutionary. The cost of
computer processing fell by 30 percent per year during the past two decades and continues to
fall. IT creates competitive advantages by giving companies new ways to outperform rivals. IT
benefits smaller firms too, allowing them to design and produce customized products they can
target to narrow, cross-national market niches.
b. Communications: The Internet, and Internet-dependent systems such as intranets, extranets,
social media, and e-mail connect billions of people and companies. Marketers use the Internet to
promote the widest range of products and services to customers worldwide. Transmitting voice,
data, and images is essentially costless, making Seoul, Stockholm, and San Jose next-door
neighbors. South Korea has nearly 100 percent Internet access and is among the fastest
broadband networks worldwide. Koreans use their phones to pay bills, do banking, and watch
news programs.
c. Manufacturing: Computer-aided design (CAD) of products, robotics, and production lines has
transformed manufacturing, mainly by reducing production costs. Revolutionary developments
facilitate low-scale and low-cost manufacturing. Firms can make products cost-effectively even
in short production runs. Such developments benefit international business by allowing firms to
more efficiently adapt products to individual foreign markets, profitably target small national
markets, and compete more effectively with foreign competitors that enjoy cost advantages.
d. Transportation: The development of fuel-efficient jumbo jets, giant ocean-going freighters,
and new transportation technology have greatly reduced shipping times and costs.
Diff: 2: Moderate
Skill: Concept
Objective: 2-3: Understand the impact of technological advances on globalization
AACSB: Analytical Thinking; Information Technology
52) In terms of international business, market globalization can be viewed as a ________.
A) consequence of a strong emphasis on traditional values worldwide
B) consequence of the loss of national sovereignty
C) driver and consequence of firm-level internationalization
D) prime cause of rising diseconomies of scale in emerging economies
Answer: C
Diff: 3: Hard
Skill: Concept
Objective: 2-4: Learn the dimensions of globalization
AACSB: Application of Knowledge
15
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53) A value chain is ________.
A) the sequence of administrative policies implemented to promote economic integration by a
government
B) the process of relocating manufacturing and production to valuable and cost-effective
locations abroad
C) the process of integrating national economies during a financial crisis
D) the sequence of value-adding activities performed by a firm in the course of developing,
producing, marketing, and servicing a product
Answer: D
Diff: 1: Easy
Skill: Concept
Objective: 2-4: Learn the dimensions of globalization
AACSB: Application of Knowledge
54) Regional economic integration blocs ________.
A) reduce trade and investment barriers
B) reduce private investments
C) adopt a hostile stance toward the private sector
D) hinder the cross-border flow of factors of production
Answer: A
Diff: 1: Easy
Skill: Concept
Objective: 2-4: Learn the dimensions of globalization
AACSB: Application of Knowledge
55) Which of the following is an example of a supranational institution?
A) the World Intellectual Property Organization
B) UNICEF
C) the Red Cross
D) the World Trade Organization
Answer: D
Diff: 1: Easy
Skill: Concept
Objective: 2-4: Learn the dimensions of globalization
AACSB: Application of Knowledge
56) Governments have facilitated economic integration by ________.
A) increasing barriers to international trade and investment
B) creating supranational institutions to further reduce trade barriers
C) adopting different monetary and fiscal policies within the same regional economic integration
blocs
D) standardizing consumer lifestyles and preferences
Answer: B
Diff: 1: Easy
Skill: Concept
Objective: 2-4: Learn the dimensions of globalization
AACSB: Application of Knowledge
16
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57) The free movement of capital around the world is also known as ________.
A) bond-based debt financing
B) contagion
C) the globalization of capital
D) common market arrangement
Answer: C
Diff: 1: Easy
Skill: Concept
Objective: 2-4: Learn the dimensions of globalization
AACSB: Application of Knowledge
58) ________ is transforming interactions among customers, employees, business partners and
investors, by connecting locations, products, services, and data.
A) Digitization
B) A supply chain
C) A value chain
D) Value migration
Answer: A
Diff: 1: Easy
Skill: Concept
Objective: 2-4: Learn the dimensions of globalization
AACSB: Application of Knowledge
59) Companies strive to drive down prices ________, among other strategies.
A) by centralizing manufacturing and procurement to a single source
B) by standardizing what they sell
C) by thwarting the growth of supranational institutions
D) by discouraging competition
Answer: B
Diff: 1: Easy
Skill: Concept
Objective: 2-4: Learn the dimensions of globalization
AACSB: Application of Knowledge
60) Convergence of consumer preferences has led to an enhanced emphasis on standardization,
which implies that ________.
A) the consistently rising prices of consumer goods have led to a demand vacuum in the market
B) the distance between consumers worldwide has increased with the advent of technology
C) the raw materials, parts, and components sourced by professional buyers are very similar in
design and structure
D) the globalization of services has adversely affected the quality of service worldwide
Answer: C
Diff: 2: Moderate
Skill: Concept
Objective: 2-4: Learn the dimensions of globalization
AACSB: Application of Knowledge
17
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61) Reduction in trade barriers is associated with the emergence of ________.
A) fragmentary monetary and fiscal policies across the borders
B) regional economic integration blocs
C) widespread violation of intellectual property rights law
D) violation of GATT provisions
Answer: B
Diff: 1: Easy
Skill: Concept
Objective: 2-4: Learn the dimensions of globalization
AACSB: Application of Knowledge
62) Governments have facilitated economic integration by lowering barriers to international
trade and investment, harmonizing their monetary and fiscal policies within regional economic
integration blocs.
Answer: TRUE
Diff: 1: Easy
Skill: Concept
Objective: 2-4: Learn the dimensions of globalization
AACSB: Application of Knowledge
63) In a “common market,” barriers to the cross-border flow of factors of production are
removed.
Answer: TRUE
Diff: 1: Easy
Skill: Concept
Objective: 2-4: Learn the dimensions of globalization
AACSB: Application of Knowledge
64) The globalization of capital refers to the aggregate activities of firms that gives rise to
economic integration.
Answer: FALSE
Diff: 1: Easy
Skill: Concept
Objective: 2-4: Learn the dimensions of globalization
AACSB: Application of Knowledge
65) Converging tastes of consumers worldwide promote traditional lifestyles.
Answer: FALSE
Diff: 1: Easy
Skill: Concept
Objective: 2-4: Learn the dimensions of globalization
AACSB: Application of Knowledge
18
Copyright ยฉ 2020 Pearson Education, Inc.
66) Companies strive to decrease their costs and reduce their selling prices through economies of
scale and standardization of finished products, among other possibilities.
Answer: TRUE
Diff: 1: Easy
Skill: Concept
Objective: 2-4: Learn the dimensions of globalization
AACSB: Application of Knowledge
67) In a short essay, discuss the impact of market globalization on consumer lifestyles and
preferences around the world. Provide examples to illustrate your answer.
Answer: Around the world, consumers spend their money and time in similar ways. Many
aspects of lifestyles and preferences are converging. Shoppers in New York, Paris, and Shanghai
increasingly demand similar household goods, clothing, automobiles, and electronics. Teenagers
everywhere are attracted to iPods, Levi’s jeans, and Hollywood movies. Major brands enjoy a
global following encouraged by movies, global media, and the Internet. Movies such as
Transformers and The Hunger Games have developed global audiences of fans. Convergence of
preferences is also occurring in industrial markets, where professional buyers source raw
materials, parts, and components that are increasingly standardizedโthat is, similar or identical
in design and structure.
Diff: 2: Moderate
Skill: Concept
Objective: 2-4: Learn the dimensions of globalization
AACSB: Application of Knowledge
68) The most direct implication of market globalization is on the firm’s ________.
A) value chain
B) founders
C) internal stakeholders
D) top management
Answer: A
Diff: 1: Easy
Skill: Concept
Objective: 2-5: Understand firm-level consequences of market globalization
AACSB: Application of Knowledge
69) Which of the following statements is TRUE about value chain and international business?
A) Exporting firms perform most of the downstream value chain activities in the home market.
B) Exporting firms perform most of the upstream value chain activities in the home market.
C) Exporting firms perform most of the upstream value chain activities abroad.
D) Exporting firms perform most of the research and product development and production
abroad.
Answer: B
Diff: 2: Moderate
Skill: Concept
Objective: 2-5: Understand firm-level consequences of market globalization
AACSB: Application of Knowledge
19
Copyright ยฉ 2020 Pearson Education, Inc.
70) In a typical value chain, the firm ________.
A) rarely conducts research and development
B) performs most upstream value-chain activities abroad, when exporting
C) performs marketing activities such as pricing, promotion, and selling
D) performs most downstream activities in the home market, when exporting
Answer: C
Diff: 2: Moderate
Skill: Concept
Objective: 2-5: Understand firm-level consequences of market globalization
AACSB: Application of Knowledge
71) Which of the following statements is TRUE about the firm-level consequences of market
globalization?
A) The globalization of markets has narrowed down new business opportunities for
internationalizing firms.
B) Globalization drives firms to relocate key value-adding activities to the most advantageous
locations around the world.
C) A firm’s value chain is not subject to internationalization.
D) Through offshoring, a firm relocates a major value-chain activity by establishing a factory or
subsidiary in the home market.
Answer: B
Diff: 2: Moderate
Skill: Concept
Objective: 2-5: Understand firm-level consequences of market globalization
AACSB: Application of Knowledge
72) Which of the following stages comes before procurement in a firm’s value chain?
A) research and development
B) marketing
C) manufacturing
D) distribution
Answer: A
Diff: 1: Easy
Skill: Concept
Objective: 2-5: Understand firm-level consequences of market globalization
AACSB: Application of Knowledge
73) Which of the following represents the final stage in a firm’s value chain?
A) marketing
B) procurement
C) research and development
D) sales and service
Answer: D
Diff: 1: Easy
Skill: Concept
Objective: 2-5: Understand firm-level consequences of market globalization
AACSB: Application of Knowledge
20
Copyright ยฉ 2020 Pearson Education, Inc.
Acme Software (Scenario)
Acme Software is a U.S.-based maker of software products for the health care industry. Recently
Acme has been investigating whether it would be beneficial to internationalize some of its valuechain activities. Acme hires a consulting group to help determine which, if any, value-chain
activities could be conducted abroad to promote business growth. The consulting group identifies
two health care software development companies in India that could provide programming
services at a lower cost than Acme’s current expenditures for programming. In addition, the
consultants conduct international market research that shows that German health care companies
have a strong demand for the type of software that Acme offers.
74) Which of the following activities in Acme’s value chain would be internationalized if Acme
decides to establish a development contract with one of the Indian software firms?
A) sales
B) distribution
C) marketing
D) procurement
Answer: D
Diff: 1: Easy
Skill: Application
Objective: 2-5: Understand firm-level consequences of market globalization
AACSB: Analytical Thinking
75) Which of the following would be most important for the consulting group to consider when
deciding whether to recommend that Acme internationalize its sales efforts to Germany?
A) Will Acme save money on advertising by targeting small rather than large companies?
B) How intense is the competition from German companies offering similar products?
C) What type of training is received by programmers in software firms abroad?
D) Is employee empowerment culturally favored in Germany?
Answer: B
Diff: 1: Easy
Skill: Critical Thinking
Objective: 2-5: Understand firm-level consequences of market globalization
AACSB: Analytical Thinking
21
Copyright ยฉ 2020 Pearson Education, Inc.
76) Which of the following would be most important for Acme to determine before outsourcing
its programming services to India?
A) What benefits have Indian companies gained historically from internationalizing their valuechain activities?
B) Do Indian businesses outsource value-chain activities to Europe?
C) Would the lower cost of outsourcing allow Acme to sustain a competitive advantage in its
business operations?
D) Is either of the Indian health care companies interested in moving their operations abroad?
Answer: C
Diff: 1: Easy
Skill: Critical Thinking
Objective: 2-5: Understand firm-level consequences of market globalization
AACSB: Analytical Thinking
77) Globalization results in more demanding buyers who shop for the best deals worldwide.
Answer: TRUE
Diff: 1: Easy
Skill: Concept
Objective: 2-5: Understand firm-level consequences of market globalization
AACSB: Application of Knowledge
78) Market globalization compels firms to organize their sourcing, manufacturing, marketing,
and other value-adding activities on a strictly local scale.
Answer: FALSE
Diff: 1: Easy
Skill: Concept
Objective: 2-5: Understand firm-level consequences of market globalization
AACSB: Application of Knowledge
79) ________ refers to the tendency of a financial or monetary crisis in one country to spread
rapidly to other countries, due to the ongoing integration of national economies.
A) Contagion
B) Nationalization
C) Internationalization
D) Codetermination
Answer: A
Diff: 1: Easy
Skill: Concept
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Application of Knowledge
22
Copyright ยฉ 2020 Pearson Education, Inc.
80) The ability of a nation to govern its own affairs is known as ________.
A) sovereignty
B) liberalization
C) interdependence
D) homogenization
Answer: A
Diff: 1: Easy
Skill: Concept
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Application of Knowledge
81) The relocation of manufacturing and other value-chain activities to cost-effective locations
abroad is known as ________.
A) insourcing
B) cultural imperialism
C) contagion
D) offshoring
Answer: D
Diff: 1: Easy
Skill: Concept
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Application of Knowledge
82) Which of the following is an example of offshoring?
A) Fahad, a resident of the UAE, can share his viewsโdata and informationโabout the
country’s construction industry with his friends in the U.S.
B) The IT support services for customers of Mayfair Inc., a U.S. based consumer electronics
manufacturer, are based in India.
C) Treat Corp. is a food and beverage manufacturer based in Texas. It decided to move from
Houston to Fort Worth in Texas to cut production costs.
D) Lin, a Chinese citizen, decides to move to the U.K. after her application for scholarship is
accepted by a leading university in London.
Answer: B
Diff: 2: Moderate
Skill: Application
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Analytical Thinking
23
Copyright ยฉ 2020 Pearson Education, Inc.
83) An underground economy ________.
A) refers to the informal economic sector
B) refers to the formal economic sector
C) is characterized by dominantly legal transactions
D) is regulated and monitored by public authorities
Answer: A
Diff: 1: Easy
Skill: Concept
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Application of Knowledge
84) While a degree of cultural imperialism may be at work, it is offset by the countertrend of
________.
A) offshoring
B) McDonaldization
C) privatization
D) local nationalism
Answer: D
Diff: 1: Easy
Skill: Concept
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Application of Knowledge
Globalization Debate (Scenario)
In his international business class, Professor Jang organizes a debate on the societal effects of
market globalization. Juan Prince takes a position that highlights the negative effects of market
globalization. He emphasizes how multinational enterprises can wield so much influence that
they threaten national sovereignty. He also notes the prevalence of low wages and sweatshop
conditions as firms utilize low-cost labor abroad. Juan then describes the detrimental effects of
corporate pollution on the environment, and he ends his argument by explaining how market
globalization helps homogenize national cultures. Rina Taylor is assigned to counter Juan’s
position.
85) Which of the following is Rina most likely to cite as a counter example to Juan’s argument
regarding the influence of MNEs on national sovereignty?
A) the dominating influence of market forces on the global economy
B) technological advances in computer-aided design of products
C) the political influence of large firms such as Walmart
D) the actual GDPs of underdeveloped economies
Answer: A
Diff: 2: Moderate
Skill: Critical Thinking
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Analytical Thinking
24
Copyright ยฉ 2020 Pearson Education, Inc.
86) Which of the following most likely supports Rina’s argument over Juan’s concerning wages
and working conditions in developing countries?
A) Most African countries today still suffer from low or negative GDP growth.
B) Vietnam has experienced a fivefold increase in wages as a result of the growth of the
footwear industry there.
C) The move of Electrolux to Mexico cost Michigan 2,700 jobs.
D) Minimum wages should be established at set levels, regardless of the impact on the number of
jobs.
Answer: B
Diff: 2: Moderate
Skill: Critical Thinking
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Application of Knowledge
87) Rina is most likely to counter Juan’s claim regarding environmental effects by pointing out
which of the following?
A) The intensity of environmental pollution is far greater in emerging economies than in
undeveloped ones.
B) China’s landscape was permanently altered by the construction of the Three Gorges Dam.
C) Environmental destruction tends to diminish in the long run, as economies develop.
D) Attempts at foreign cultural imperialism are often blocked by national governments.
Answer: C
Diff: 2: Moderate
Skill: Critical Thinking
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Diverse and Multicultural Work Environments
88) Which of the following statements most likely to counters Juan’s argument concerning the
homogenization of national cultures?
A) As globalization standardizes superficial aspects of life across national cultures, people resist
these forces by insisting on their national identity and taking steps to protect it.
B) Foreign values tend to shift not just superficial aspects of culture, but deeply held beliefs as
well.
C) Material goods such as cell phones and computers are found in most homes throughout the
world.
D) In most industries, domestic operation alone cannot sustain competitive business growth.
Answer: A
Diff: 1: Easy
Skill: Critical Thinking
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Diverse and Multicultural Work Environments
25
Copyright ยฉ 2020 Pearson Education, Inc.
89) In international economics, codetermination refers to the tendency for a financial or
monetary crisis in one country to spread rapidly to other countries, due to integrated national
economies.
Answer: FALSE
Diff: 1: Easy
Skill: Concept
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Application of Knowledge
90) Large multinationals are not constrained by market forces because they can exert
considerable influence on governments through lobbying.
Answer: FALSE
Diff: 1: Easy
Skill: Concept
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Application of Knowledge
91) To minimize globalization’s harm and reap its benefits, governments should strive for
nationalized economic regimes.
Answer: FALSE
Diff: 1: Easy
Skill: Concept
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Application of Knowledge
92) The first wave of offshoring began in the 1990s with the exodus of service-sector jobs in
credit card processing, software code writing, accounting, health care, and banking services.
Answer: FALSE
Diff: 1: Easy
Skill: Concept
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Application of Knowledge
93) Countries that liberalize international trade and investment enjoy faster per-capita economic
growth.
Answer: TRUE
Diff: 1: Easy
Skill: Concept
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Application of Knowledge
94) Environmental destruction diminishes as economies develop, at least in the long run.
Answer: TRUE
Diff: 1: Easy
Skill: Concept
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Application of Knowledge
26
Copyright ยฉ 2020 Pearson Education, Inc.
95) As the influence of the Chinese economy grows over time, it is likely that Western countries
will embrace some of China’s cultural attitudes and behaviors.
Answer: TRUE
Diff: 1: Easy
Skill: Concept
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Diverse and Multicultural Work Environments
96) In a short essay, explain the concept of sovereignty. How does globalization affect
sovereignty?
Answer: Sovereignty is defined as the ability of a nation to govern its own affairs. One country’s
laws cannot be applied or enforced in another country. Globalization can threaten national
sovereignty in various ways. MNE activities can interfere with a government’s ability to control
its own economy, social structure, and political system. Some corporations are bigger than the
economies of small nations. Walmart’s internal economyโits total revenuesโis larger than the
GDP of many of the world’s nations, including Israel, Greece, and Poland. Large multinational
firms can apply a lot of pressure on governments through lobbying or campaign contributions.
MNEs frequently influence the legislative process. Corporate dominance of individual markets is
rare. In reality, market forces generally dominate companies. For example, Ford, Chrysler, and
General Motors once dominated the U.S. auto market. Today many more automotive firms
compete in the United States. These include Toyota, Honda, Hyundai, Nissan, and BMW.
Toyota now leads the global market in annual sales. Home-country market shares of domestic
U.S. automakers have tumbled. To minimize globalization’s harm and reap its benefits,
governments should ensure the freedom to enter and compete in markets, protect private
property, enforce the law, and support voluntary exchange through markets rather than through
political processes. Banks and financial institutions should be regulated appropriately.
Transparency in the affairs of business and regulatory agencies is critical.
Diff: 2: Moderate
Skill: Concept
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Application of Knowledge
27
Copyright ยฉ 2020 Pearson Education, Inc.
97) Discuss the effect of globalization on national culture.
Answer: Globalization exerts strong pressures on national culture. Market liberalization exposes
local consumers to global brands, unfamiliar products, and different values. People worldwide
are exposed to movies, television, the Internet, and other information sources that promote
lifestyles of people in the United States and other advanced economies. Appetites grow for
Western products and services, which are seen to signal higher living standards. For example,
despite low per-capita income, many Chinese buy consumer electronics such as cell phones and
TV sets. Advertising disseminates societal values modeled on Western countries. Hollywood
dominates the global entertainment industry.
The flow of cultural influence often goes both ways, too. Cafe Spice is an Indian food company
whose founder hails from Mumbai. The firm is transforming American tastes by selling curry
dishes and other Indian favorites in cafeterias and supermarkets. Cafe Spice is helping to make
Indian cuisine mainstream in the United States. As the influence of the Chinese economy grows
over time, Western countries will likely adopt some of China’s cultural attitudes and behaviors.
Chinese restaurants and some Chinese traditions are already a way of life in much of the world.
Similar influences are evident from Latin America and other areas in the developing world.
Cultural imperialism is offset by the countertrend of local nationalism. Although many products
and services have become largely universal, people’s behaviors and attitudes remain relatively
stable over time. Religious differences are as strong as ever. Language differences are steadfast
across national borders. As globalization standardizes superficial aspects of life across national
cultures, people resist these forces by insisting on their national identity and taking steps to
protect it. For example, laws exist to protect national language and culture in Belgium, Canada,
and France.
Diff: 3: Hard
Skill: Concept
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Diverse and Multicultural Work Environments
28
Copyright ยฉ 2020 Pearson Education, Inc.
98) In a short essay, discuss the impact of globalization on Africa.
Answer: Africa is home to the poorest countries. The majority of its one billion people live on
less than $2 a day. It is the area least integrated into the world economy and accounts for less
than 3 percent of world trade. Although it has abundant natural resources, Africa remains
underdeveloped due to many factors including an inadequate commercial infrastructure, lack of
access to foreign capital, high illiteracy, government corruption, wars, and the spread of AIDS.
One of the most effective ways to alleviate African poverty is to develop more business-based
models of development. Several sub-Saharan African countries have recently experienced
significant economic growth by increasing international trade in commodities. Africa is a major
supplier of petroleum to Europe and the United States. Angola is among the top oil suppliers to
China. This activity has developed a ripple effect of economic development. As a result of the
boom of certain sectors in Africa, there has been an increase in foreign banks, retailers, and
MNEs operations in the continent. Rwanda had developed business opportunities in sectors as
diverse as mining, tourism, telecommunications, and real estate. China and India are beating out
U.S. firms and quickly increasing their business dealings in Africa. Chinese companies are
investing billions of dollars in the continent. International trade and investment are helping to
address many of Africa’s most pressing development needs. Samsung has set a goal of $10
billion in African sales and is committed to training 10,000 African engineers and technicians to
develop the capabilities needed for success. It will take many more years before Africa achieves
a critical mass of infrastructure and business culture sufficient to substantially raise average
incomes across the continent.
Diff: 3: Hard
Skill: Concept
Objective: 2-6: Understand the societal consequences of globalization
AACSB: Analytical Thinking
29
Copyright ยฉ 2020 Pearson Education, Inc.
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