Preview Extract
Emergency Care, 14e (Limmer/O’Keefe/Dickinson)
Chapter 2 Well-Being of the EMT
1) Which of the following descriptions best defines the term pathogen?
A) An immunity developed after an exposure
B) A study of the origins of infection and disease
C) A medication with a harmful effect
D) An organism that causes infection and disease
Answer: D
Explanation: A) INCORRECT. Immunity following an exposure is known as an “acquired
immunity.”
B) INCORRECT. Pathology is the study of the origins of infections and disease.
C) INCORRECT. A medication with a harmful side effect is not called a pathogen.
D) CORRECT. Pathogens are organisms that cause infection, such as viruses and bacteria.
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Objective: 2.1
2) What is a common term used to describe the items needed for Standard Precautions or body
substance isolation precautions?
A) Harm-reduction strategy
B) Exposure-control plan
C) Personal protective equipment
D) Infection-control plan
Answer: C
Explanation: A) INCORRECT. The term harm-reduction strategy does not describe the items
needed for body substance isolation precautions.
B) INCORRECT. Although an exposure-control plan may include directives for Standard
Precautions, the term itself does not refer to the items required.
C) CORRECT. Personal protective equipment such as gloves, goggles, and gowns help to protect
care providers from exposure to body substances.
D) INCORRECT. An infection-control plan will usually call for body substance isolation
precautions, but it is not a term used to describe the items needed.
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Objective: 2.1
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3) All of the following are ways that an EMT can increase both physical and mental well-being,
except:
A) drinking caffeine instead of alcohol.
B) following a regular walking regimen.
C) spending more time relaxing with friends and family.
D) eating more carbohydrates.
Answer: A
Explanation: A) CORRECT. Both caffeine and alcohol can increase stress and anxiety, as well
as disturb sleep patterns.
B) INCORRECT. When performed safely and properly, exercise helps to “burn off” stress, and it
can also better prepare the EMT for the physical aspects of the job.
C) INCORRECT. Devoting time to relaxing with friends and family can have a positive effect on
a person’s mental well-being.
D) INCORRECT. Healthful eating habits, such as avoiding fatty foods and increasing
carbohydrate intake, is physically and mentally beneficial.
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Objective: 2.1
4) What is the primary reason for an EMT to change gloves between contacts with different
patients?
A) To protect the EMT from becoming infected
B) To minimize the amount of time the EMT’s hands are spent in gloves
C) To ensure soiled gloves are changed as soon as possible
D) To prevent spreading infection to the next patient
Answer: D
Explanation: A) INCORRECT. Wearing gloves is what protects EMTs from exposure to
infection, not changing them between patients.
B) INCORRECT. There is no need to minimize the amount of time an EMT wears gloves while
providing patient care.
C) INCORRECT. Disposing of soiled gloves is important, but it is not the primary reason to
change them between patients.
D) CORRECT. Be sure to change gloves between contacts with different patients to prevent the
spread of infection.
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Objective: 2.1
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5) An EMT should consider wearing protective eyewear when caring for which of these patients?
A) A patient with a difficult-to-visualize scalp laceration
B) A trauma patient who is covered in dirt, rocks, and other foreign debris
C) A patient who is actively coughing
D) A patient who was sprayed with mace by police during arrest
Answer: C
Explanation: A) INCORRECT. A scalp laceration that is difficult to see does not specifically
require the EMT to have protective eyewear.
B) INCORRECT. Dirt and foreign debris on a patient does not generally pose an exposure threat
to responders.
C) CORRECT. Eye protection prevents splashing, spattering, or spraying fluids (such as from a
cough) from entering the body through the mucous membranes of the eyes.
D) INCORRECT. Mace is not a pathogen that can infect an EMT through exposure to the eyes.
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Objective: 2.1
6) During which of these situations would the EMT be least likely to experience a body
substance exposure?
A) Bandaging a laceration
B) Childbirth
C) Splinting a sprained ankle
D) Obtaining blood samples
Answer: C
Explanation: A) INCORRECT. Exposure to blood is likely when caring for lacerations.
B) INCORRECT. Emergency responders can easily be exposed to blood and numerous types of
body fluids when assisting at childbirth.
C) CORRECT. Splinting a sprained ankle will generally not expose an EMT to blood or body
fluids.
D) INCORRECT. Obtaining blood samples for testing presents a risk of exposure.
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Objective: 2.1
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7) Due to the high risk of an unstable work environment, EMTs responding to a motor vehicle
crash may consider using ________ in addition to standard PPE.
A) N-95 masks
B) heavy-duty gloves
C) face shields
D) Level B hazmat suits
Answer: B
Explanation: A) INCORRECT. N-95 masks will provide no additional protective benefit to
providers responding to an unstable environment.
B) CORRECT. As an EMT works in rescue operations, such as following a car crash, he will
need personal protective equipment that includes turnout gear (coat, pants, and boots), protective
eyewear, helmet, and heavy-duty gloves.
C) INCORRECT. Although face shields will protect against some fluid exposure, they would
generally not be beneficial as protection at a vehicle crash scene.
D) INCORRECT. Level B hazmat suits are not only unnecessary during a standard vehicle crash
response, they would also provide very little extra protection from metal and broken glass.
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Objective: 2.1
8) You are called to an assault on a homeless male. Dried blood from the trauma is visible
around the patient’s mouth and nose. During assessment, you note the patient has a productive
cough. The patient says, “Don’t worry, I’m not contagious. I’ve had this cough for a year.”
Describe the best approach regarding respiratory isolation.
A) Isolate the patient with a nonrebreather mask.
B) Mask yourself and the patient.
C) Mask yourself only.
D) Use gloves for PPE, as that’s all that’s needed.
Answer: B
Explanation: A) INCORRECT. A nonrebreather mask would not be appropriate for this type of
patient. You should use an N-95 of HEPA respirator.
B) CORRECT. The best practice would be to mask yourself and, if your jurisdiction allows it,
the patient using an N-95 or HEPA respirator.
C) INCORRECT. It is a good idea to mask yourself in this situation; however, the patient should
also be masked.
D) INCORRECT. Because this patient could spatter fluid or blood, a mask should be worn in
addition to gloves.
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Objective: 2.1
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9) Which of the following is true regarding proper hand cleaning?
A) Soap and water should be used following any patient contact if the EMT does not wear
gloves.
B) If the EMT’s hands are visibly dirty, an alcohol-based hand cleaner is not sufficient.
C) In cases where soap and water and alcohol-based hand cleaners are not immediately available,
bleach wipes should be used.
D) Following patient contact, the EMT should soak his hands in warm soapy water for at least 30
seconds and then shake them vigorously.
Answer: B
Explanation: A) INCORRECT. Proper hand cleaning is critical even when gloves are used, and
in most situations an alcohol-based hand cleaner is appropriate.
B) CORRECT. Alcohol-based hand cleaners are considered effective except when hands are
visibly soiled or when anthrax is present.
C) INCORRECT. Either soap and water or alcohol-based hand cleaners should always be used
following patient contact; bleach wipes are not safe for skin.
D) INCORRECT. When soap and water are available following patient contact, vigorous hand
washing is recommended; soaking and shaking is not effective.
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Objective: 2.1
10) What mode of transmission most accurately describes the route of spreading hepatitis A?
A) Respiratory droplet
B) Unprotected sex
C) Fecal-oral
D) Bloodborne
Answer: C
Explanation: A) INCORRECT. Hepatitis A is not normally transmitted through respiratory
secretions.
B) INCORRECT. Although most types of hepatitis can be spread through unprotected sex,
hepatitis A is not usually transmitted this way.
C) CORRECT. Hepatitis A is acquired primarily through contact with food or water
contaminated by feces.
D) INCORRECT. Hepatitis A is not a bloodborne pathogen.
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Objective: 2.1
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11) Which of the following pathogens can live in dried blood for days and should be a major
concern for EMS providers even while cleaning contaminated equipment?
A) Tuberculosis
B) Hepatitis B
C) Hepatitis A
D) AIDS
Answer: B
Explanation: A) INCORRECT. Tuberculosis cannot live for extended periods in dried blood.
B) CORRECT. Hepatitis B has been found to live for many days in dried blood spills, posing a
risk of transmission long after many other viruses would have died.
C) INCORRECT. Hepatitis A does not live for long periods in dried blood.
D) INCORRECT. The virus that causes AIDS does not live long outside of the body.
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Objective: 2.1
12) Healthcare employers are required by law to make a hepatitis B ________ available to
employees free of charge.
A) prophylactic
B) vaccine
C) cure
D) fact sheet
Answer: B
Explanation: A) INCORRECT. Although prophylaxis is a measure taken to prevent a disease,
the law governing healthcare providers is more specific regarding hepatitis B.
B) CORRECT. Employers must make the hepatitis B vaccination series available free of charge
and at a reasonable time and place.
C) INCORRECT. There is no cure for hepatitis B.
D) INCORRECT. The law does not require healthcare employers to provide a fact sheet about
hepatitis B.
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Objective: 2.1
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13) Which of the following is an accurate statement regarding tuberculosis (TB)?
A) The incubation period of TB is from 1 to 7 days.
B) TB is not spread through surface contamination.
C) The TB pathogen only affects lung tissue.
D) A tuberculin skin test can detect TB exposure.
Answer: D
Explanation: A) INCORRECT. The incubation period for tuberculosis is between 2 and 12
weeks.
B) INCORRECT. Tuberculosis is highly contagious and can be spread through any contact with
infected fluids, whether airborne or on surfaces.
C) INCORRECT. The tuberculosis infection can sometimes settle in the lungs, but may also be
found in other areas of the body.
D) CORRECT. Although there is no immunization against tuberculosis used in the United
States, a tuberculin skin test (TST) can detect exposure.
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Objective: 2.1
14) Which one of these groups is at greatest risk of contracting and transmitting tuberculosis?
A) Current and former smokers
B) Immunosuppressed patients
C) Uranium mine workers
D) Healthcare practitioners
Answer: B
Explanation: A) INCORRECT. Smoking does not create the greatest risk for contracting
tuberculosis.
B) CORRECT. Those at greatest risk of contracting and transmitting TB are people who have
suppressed immune systems.
C) INCORRECT. Although inherently dangerous, exposure to uranium does not increase a
person’s risk of contracting tuberculosis.
D) INCORRECT. Healthcare practitioners who are healthy and take proper body substance
isolation precautions are not at the greatest risk for contracting or transmitting TB.
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Objective: 2.1
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15) You are treating a patient who has a productive cough and who reports weight loss, loss of
appetite, weakness, night sweats, and fever. Which of the following diseases is most likely the
cause of these signs and symptoms?
A) Hepatitis B
B) Pneumonia
C) AIDS
D) Tuberculosis
Answer: D
Explanation: A) INCORRECT. Abdominal and/or joint pain, dark urine, fever, weakness, and
jaundice are common signs and symptoms of hepatitis B.
B) INCORRECT. A person suffering from pneumonia may present with a cough, fever, chills
and difficulty breathing.
C) INCORRECT. Although rapid weight loss and night sweats or fevers are common among
patients with AIDS, a productive cough is not generally related.
D) CORRECT. Patients who have TB may have the following signs and symptoms: productive
cough (coughing up mucus or other fluid) and/or coughing up blood, weight loss and loss of
appetite, lethargy and weakness, night sweats, and fever.
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Objective: 2.1
16) The CDC recommends using an alcohol-based hand sanitizer in all except which of the
following situation(s)?
A) The patient has a bloodborne communicable disease.
B) The patient has a respiratory illness.
C) The provider is not vaccinated against hepatitis B.
D) The provider’s hands come into contact with fecal matter.
Answer: D
Explanation: A) INCORRECT. Alcohol-based hand sanitizers are recommended after contact
with patients who have bloodborne diseases.
B) INCORRECT. After caring for a patient with a respiratory illness, an alcohol-based hand
cleaner would be an effective way for the provider to sanitize her hands.
C) INCORRECT. If soap and water are not immediately available, the CDC recommends using
an alcohol-based hand sanitizer after treating a hepatitis B patient.
D) CORRECT. The CDC considers alcohol-based hand sanitizers to be effective except for when
hands are visibly soiled or when anthrax is present.
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Objective: 2.1
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17) What is the name of the federal act that mandates a procedure by which emergency
healthcare providers can find out if they have been exposed to potentially life-threatening
diseases while on the job?
A) Communicable Disease Notification Act
B) EMS Personnel Health Protection Act of 1991
C) Occupational Exposure to Bloodborne Pathogens Act
D) Ryan White CARE Act
Answer: D
Explanation: A) INCORRECT. The Communicable Disease Notification Act is not a federal
mandate.
B) INCORRECT. The federal government did not mandate exposure notifications through an
EMS Personnel Health Protection Act in 1991.
C) INCORRECT. The Occupational Exposure to Bloodborne Pathogens Act does not exist as a
federal regulation.
D) CORRECT. The Ryan White CARE Act and the Ryan White HIV/AIDS Treatment
Extension Act of 2009 establish procedures by which emergency response workers may find out
if they have been exposed to life-threatening infectious diseases.
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Objective: 2.1
18) You respond to a laceration call. When you arrive on-scene, you walk into the house and find
a person suffering from a severe wrist laceration from a broken window. Without thinking, you
immediately grab the wrist and apply direct pressure to the wound. You then realize that, in your
hurry to save a life, you forgot to put on your gloves. You look down to see your hand is covered
in blood. When practical, you immediately wash your hands thoroughly. What is your next best
action?
A) Report the exposure incident because it is the law and you could be fined a large sum of
money for failing to report the exposure.
B) Report the exposure so you can protect yourself from any accidental infection.
C) Report the exposure. Failure to report the exposure may result in you not receiving financial
compensation for a potential line-of-duty injury.
D) If your hands had no open wounds, it is not required to report the exposure as there is no risk
of infection, and you could get in trouble at work for failure to follow policy.
Answer: B
Explanation: A) INCORRECT. There is no law mandating that employees have to self-report
any exposures.
B) CORRECT. Immediate reporting of any bloodborne pathogen exposure is critical to minimize
any potential infection risk to the EMT.
C) INCORRECT. Although reporting the exposure may be helpful from a financial perspective
should the EMT become infected, this is not the best reason for disclosing the exposure.
D) INCORRECT. Fear of discipline is never an acceptable reason for failing to report an
exposure, and just because the EMT has no open wounds does not mean there is no risk.
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Objective: 2.1
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19) What are the minimum Standard Precautions an EMT should take when transporting a
patient infected with Middle East Respiratory Syndrome (MERS)?
A) Gloves, N-95 mask, and goggles
B) Gloves
C) Gloves and N-95 mask
D) Gloves, N-95 mask, goggles, and gown
Answer: D
Explanation: A) INCORRECT. Gloves, N-95 mask, and goggles are not sufficient Standard
Precautions when transporting a MERS patient.
B) INCORRECT. Gloves alone will not properly protect the EMT when caring for a MERS
patient.
C) INCORRECT. Gloves and an N-95 mask will only protect the provider’s hands and
respiratory system, leaving other routes open to infection from MERS exposure.
D) CORRECT. Protection against MERS and other respiratory infections in a patient-care setting
includes frequent hand washing and the use of gloves, gowns, eye protection, and an N-95
respirator.
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Objective: 2.1
20) When covering a patient’s mouth and nose with a mask of any kind, which of the following is
the primary risk?
A) Causing or exacerbating respiratory illnesses
B) Interfering with patient communication
C) Upsetting the patient because of the social stigma
D) Obstructing the ability to visualize and protect the airway
Answer: D
Explanation: A) INCORRECT. The masks used by medical care providers will not cause or
exacerbate respiratory illnesses.
B) INCORRECT. Although certain types of masks can interfere with verbal communication, it is
not a primary risk.
C) INCORRECT. Upsetting a patient because of the appearance of a medically necessary mask
is not generally a risk.
D) CORRECT. When covering a patient’s mouth and nose with a mask of any kind, use caution.
The mask reduces the ability to visualize and protect the airway.
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Objective: 2.1
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21) When the potential exists for exposure to exhaled air of a person with suspected or confirmed
TB, a(n) ________ mask should be worn by the EMT.
A) surgical
B) B-50
C) nonrebreather
D) N-95
Answer: D
Explanation: A) INCORRECT. A surgical mask does not provide enough protection when
exposed to tuberculosis.
B) INCORRECT. A B-50 mask is not used in the EMS setting.
C) INCORRECT. An EMT would never wear a nonrebreather mask when caring for a patient.
D) CORRECT. EMTs are required to wear an N-95 or HEPA respirator when treating or
transporting a patient suspected of having TB.
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Objective: 2.1
22) The tuberculin skin test (TST), formerly known as the purified protein derivative (PPD) test,
is used to:
A) determine if a person has infected others with TB.
B) detect a person’s exposure to tuberculosis.
C) inoculate healthcare workers against TB infections.
D) prevent tuberculosis from spreading following an exposure.
Answer: B
Explanation: A) INCORRECT. The TST does not determine if a person is infected with TB, nor
if they have infected others.
B) CORRECT. The tuberculin skin test will show if a person has been exposed to TB.
C) INCORRECT. There is no immunization against tuberculosis used in the United States.
D) INCORRECT. A tuberculin skin test will not prevent the spread of TB.
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Objective: 2.1
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23) Which of the following terms is best defined as “a state of physical and/or psychological
arousal to a stimulus”?
A) Homeostasis
B) Distress
C) Stress
D) Eustress
Answer: C
Explanation: A) INCORRECT. The body’s tendency to seek and maintain a certain equilibrium
is called homeostasis.
B) INCORRECT. Distress is a negative form of stress that can cause immediate and long-term
problems with health and well-being.
C) CORRECT. Doctors and psychologists generally define stress as a state of physical and/or
psychological arousal to a stimulus.
D) INCORRECT. Eustress is a positive form of stress that helps people work under pressure and
respond effectively.
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Objective: 2.2
24) Which of the following is the form of stress that can cause immediate and long-term
problems with an EMT’s health and well-being?
A) Megastress
B) Hypertropy
C) Distress
D) Eustress
Answer: C
Explanation: A) INCORRECT. Megastress is not a recognized form of stress.
B) INCORRECT. Hypertrophy is enlargement of a gland.
C) CORRECT. Distress can cause immediate and long-term problems with a person’s health and
well-being.
D) INCORRECT. Eustress is a positive form of stress that helps people to work under pressure
and respond effectively.
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Objective: 2.2
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25) Which of the following parts of the nervous system is responsible for the fight-or-flight
response experienced in response to a stressor?
A) Parasympathetic nervous system
B) Central nervous system
C) Peripheral nervous system
D) Sympathetic nervous system
Answer: D
Explanation: A) INCORRECT. The parasympathetic nervous system is responsible for more
passive tasks such as stimulating saliva production.
B) INCORRECT. The central nervous system consists of the brain and spinal cord and does not
directly react to stress.
C) INCORRECT. The peripheral nervous system does not create the fight-or-flight response.
D) CORRECT. When exposed to stressors, the sympathetic nervous system increases its activity
in what is known as the fight-or-flight syndrome.
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Objective: 2.2
26) Which hormone helps the body control stress, regulate metabolism, and influence an immune
response?
A) Immunoglobulin
B) Serotonin
C) Epinephrine
D) Cortisol
Answer: D
Explanation: A) INCORRECT. Immunoglobulin is a protein that neutralizes bacteria and
viruses in the body.
B) INCORRECT. Serotonin influences a person’s sleep, appetite, and moods.
C) INCORRECT. Epinephrine, also known as adrenaline, does not assist in stress control or
regulate metabolism.
D) CORRECT. Cortisol is the hormone that influences metabolism and immune response, and is
critical to the body’s ability to adapt to and cope with stress.
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Objective: 2.2
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27) An EMT is confronted by an armed gunman who is threatening to kill the EMT and his
partner. An elevation in the EMT’s heart rate and blood pressure occurs in which stage of the
body’s response to stress?
A) Resistance stage
B) Exhaustion stage
C) Alarm reaction stage
D) Response stage
Answer: C
Explanation: A) INCORRECT. The body systems return to normal during the resistance stage of
stress.
B) INCORRECT. The exhaustion stage includes adrenal gland enlargement and bleeding gastric
ulcers.
C) CORRECT. During the alarm reaction stage of stress, pupil dilation, heart rate increases, and
bronchial passage dilation are all common.
D) INCORRECT. There is no clinically recognized “response stage” to stress.
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Objective: 2.2
28) The body’s three-stage response to a stressful stimulation is known as general ________
syndrome.
A) incident
B) resistance
C) reaction
D) adaptation
Answer: D
Explanation: A) INCORRECT. A general incident syndrome is not related to the body’s threestage response to stress.
B) INCORRECT. The body’s response to stress is not called the general resistance syndrome.
C) INCORRECT. The body’s response to stress is not called the general reaction syndrome.
D) CORRECT. The body’s three-stage response to stress is known as general adaptation
syndrome.
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Objective: 2.2
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29) According to Dr. Hans Selye, the third stage of the body’s response to stress is known as the
________ stage.
A) resistance
B) cumulative
C) exhaustion
D) alarm
Answer: C
Explanation: A) INCORRECT. Resistance is the second stage of Dr. Selye’s three-stage model
of the body’s response to stress.
B) INCORRECT. The three-stage model of the body’s response to stress doesn’t include a
cumulative stage.
C) CORRECT. Exhaustion is the third stage of the three-stage model of the body’s response to
stress.
D) INCORRECT. The alarm stage is first in Dr. Selye’s three-stage model of the body’s response
to stress.
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Objective: 2.2
30) Which of the following is a physiologic effect of the stress triad as described by the
physician Hans Selye?
A) Bleeding gastric ulcers
B) Hypertrophy of the lymph nodes
C) Atrophy of the adrenal glands
D) Amnesia for stressful events
Answer: A
Explanation: A) CORRECT. During the third stage of the stress triad, Dr. Selye describes
enlargement (hypertrophy) of the adrenal glands; wasting (atrophy) of lymph nodes; and
bleeding gastric ulcers.
B) INCORRECT. The stress triad can result in atrophy of the lymph nodes.
C) INCORRECT. The adrenal glands will actually become enlarged (hypertrophy) during the
third stage of the stress triad.
D) INCORRECT. Amnesia is not an effect of the stress triad.
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Objective: 2.2
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31) The term burnout is also known as a(n) ________ stress reaction.
A) delayed
B) post-traumatic
C) acute
D) cumulative
Answer: D
Explanation: A) INCORRECT. A delayed stress reaction doesn’t result in burnout.
B) INCORRECT. Burnout is not a sign or symptom of a post-traumatic stress reaction.
C) INCORRECT. An acute stress reaction occurs during or just after a critical incident, whereas
burnout takes longer to develop.
D) CORRECT. A cumulative stress reaction (also known as burnout) occurs as a result of
prolonged recurring stressors.
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Objective: 2.2
32) Posttraumatic stress disorder may be described as a(n):
A) acute stress reaction.
B) cumulative stress reaction.
C) severe stress reaction.
D) delayed stress reaction.
Answer: D
Explanation: A) INCORRECT. Acute stress reactions occur immediately, whereas PTSD does
not.
B) INCORRECT. Unlike a cumulative stress reaction, which is caused by a series of events over
time, PTSD can be caused by one significant event.
C) INCORRECT. Posttraumatic stress disorder is not generally called a severe stress reaction.
D) CORRECT. A delayed stress reaction, also known as posttraumatic stress disorder (PTSD),
has signs and symptoms that may not become evident until days, months, or even years later.
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Objective: 2.2
33) What are some signs and symptoms that a coworker may be experiencing a delayed stress
reaction (PTSD)?
A) Suspicion of friends, family, coworkers, or patients
B) Excessive sleeping, loss of appetite, and distractibility
C) Headaches, stomach ailments, and a chronic cough
D) Flashbacks, nightmares, and feelings of detachment
Answer: D
Explanation: A) INCORRECT. Suspicion is generally not a symptom of PTSD.
B) INCORRECT. A coworker with these signs and symptoms may be suffering from depression,
but not PTSD specifically.
C) INCORRECT. PTSD does not commonly cause physical ailments such as these.
D) CORRECT. Signs and symptoms of PTSD may include flashbacks, nightmares, feelings of
detachment, irritability, sleep difficulties, or problems with concentration or interpersonal
relationships.
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Objective: 2.2
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34) A(n) ________ is a situation that may lead to an acute stress reaction.
A) routine call
B) abuse of alcohol
C) ongoing night shift
D) injury of a coworker
Answer: D
Explanation: A) INCORRECT. A routine call will not lead to an acute stress reaction.
B) INCORRECT. Substance abuse will generally lead to cumulative issues.
C) INCORRECT. An ongoing night shift may lead to cumulative stress problems.
D) CORRECT. An acute stress reaction occurs simultaneously with or shortly after a critical
incident, such as a disaster or injury of a coworker.
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Objective: 2.2
35) One’s “cognitive ability” refers to his or her ability to do which of the following?
A) Control his or her emotions
B) Use fine motor skills
C) Adapt to stress
D) Think and solve problems
Answer: D
Explanation: A) INCORRECT. Control of one’s emotions is not related to “cognitive ability.”
B) INCORRECT. Cognitive ability does not refer to physical action or skills.
C) INCORRECT. Stress adaptation is unrelated to “cognitive ability.”
D) CORRECT. Thinking and problem-solving is referred to as “cognitive ability.”
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Objective: 2.2
36) Which of the following terms refers to a positive form of stress that helps people work when
under pressure and respond effectively?
A) Prostress
B) Distress
C) Unstress
D) Eustress
Answer: D
Explanation: A) INCORRECT. Prostress is not a term used to describe a positive form of stress.
B) INCORRECT. Distress is a negative form of stress that can create immediate and lasting
negative effects.
C) INCORRECT. The word unstress is related to grammar and word pronunciation and does not
apply to stress reactions.
D) CORRECT. Eustress is a positive form of stress that helps people to work under pressure and
respond effectively.
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Objective: 2.2
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37) Which of the following behaviors would be considered a common sign of stress rather than
an acute psychological problem?
A) Failure to use PPE appropriately on a regular basis
B) Irritability with friends, family, and coworkers
C) Flashbacks, nightmares, and feelings of detachment
D) Increased speeding and reckless driving
Answer: B
Explanation: A) INCORRECT. Failure to use PPE appropriately is not a sign of stress, it is just
unprofessional.
B) CORRECT. Common signs and symptoms of stress include irritability with family, friends,
and coworkers; inability to concentrate; loss of interest in sexual activity; anxiety; and loss of
interest in work.
C) INCORRECT. Flashbacks, nightmares, and feelings of detachment are signs and symptoms
of posttraumatic stress disorder (PTSD).
D) INCORRECT. Reckless driving and speeding are not common signs of stress.
Page Ref: 42
Objective: 2.2
38) For the last few days, your regular EMT partner has been having trouble sleeping, has been
on edge, and has had trouble concentrating on his job during EMS calls. Luckily, your call
volume has been low with no serious calls since the infant cardiac arrest you both worked last
month. You ask him if anything is bothering him and he states he is fine in every way. He states
that he has been going to the bars lately to relax and invites you to come along for some drinks
after work. Choose the best answer for this situation.
A) Your partner is suffering from acute stress reaction and you should recommend to him that he
seek professional counseling.
B) Your partner is suffering from posttraumatic stress disorder and you should go to the bar with
him to provide moral support and talk with him.
C) Your partner is suffering from a delayed stress reaction and you should recommend that he
seek professional counseling.
D) Your partner is suffering from a cumulative stress reaction. This is a natural response and he
should be fine in a few days.
Answer: C
Explanation: A) INCORRECT. The EMT is suffering from a delayed stress reaction because the
incident occurred over a month prior.
B) INCORRECT. Drug and alcohol abuse is a common coping mechanism for a delayed stress
mechanism, so any form of moral support that involves alcohol should be avoided.
C) CORRECT. EMTs suffering from any type of stress reaction where they are having difficulty
coping should seek professional counseling.
D) INCORRECT. The EMT’s stress response is most likely from the infant cardiac arrest call,
meaning that it is not cumulative, and he should be encouraged to seek professional help.
Page Ref: 41
Objective: 2.2
18
Copyright ยฉ 2021 Pearson Education, Inc.
39) What is a positive, healthy way to help deal with stress?
A) Caffeine to “get up and go”
B) Regular physical exercise
C) Adding workload to a busy regular schedule
D) Drinking alcohol to “unwind”
Answer: B
Explanation: A) INCORRECT. Using caffeine or any other stimulant to deal with stress is
unhealthy.
B) CORRECT. Developing a more healthful lifestyle through diet and exercise is a positive way
to deal with stress.
C) INCORRECT. Relaxing more, rather than adding work, is a positive way to cope with stress.
D) INCORRECT. Drug and alcohol abuse is a negative (although common) coping mechanism
for stress.
Page Ref: 43
Objective: 2.2
40) An EMT involved in an especially difficult call, such as one in which a coworker was killed,
should be urged to:
A) discuss the experience freely with friends or loved ones.
B) begin a course of psychiatric medications.
C) seek help from a trained mental health professional.
D) conceal the problem because care may not be covered financially.
Answer: C
Explanation: A) INCORRECT. Openly discussing a difficult call with friends or loved ones may
increase the EMT’s stress if they fail to understand or respond helpfully.
B) INCORRECT. Psychiatric medications are generally not the first step in dealing with a
stressful situation.
C) CORRECT. Medical professionals and EMS leaders agree that the best course of action for an
EMT who is experiencing significant stress from a serious call or experience is to seek help from
a mental health professional who is experienced in treating these issues.
D) INCORRECT. Concealing the stress caused by a traumatic incident can be very damaging
and result in long-term problems.
Page Ref: 44
Objective: 2.2
19
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41) Because EMS personnel are often exposed to both acute and chronic stressors, ________
management may be helpful to cope with on-the-job experiences.
A) critical incident stress
B) crisis intervention
C) stress prevention
D) chronic stress
Answer: A
Explanation: A) CORRECT. Critical incident stress management (CISM) is a comprehensive
system that includes education and resources to both prevent stress and to deal with on-the-job
stress appropriately when it does occur.
B) INCORRECT. Crisis intervention is generally only focused on acute incidents.
C) INCORRECT. The stresses encountered while working in EMS cannot usually be prevented,
so programs should be focused on appropriately dealing with the stresses encountered.
D) INCORRECT. EMS professionals are potentially exposed to both acute and chronic stress;
both of which must be managed.
Page Ref: 44
Objective: 2.2
42) Critical Incident Stress Debriefings (CISDs):
A) are always recommended.
B) are now less common than they once were.
C) must be held from 2 to 4 hours following an incident to be effective.
D) have been replaced with “defusings.”
Answer: B
Explanation: A) INCORRECT. Critical Incident Stress Debriefings are no longer standard in the
EMS industry.
B) CORRECT. The CISD model is now used less frequently and is not recommended by many
in EMS and mental health professions.
C) INCORRECT. If they are to be effective at all, CISDs should occur within 24 to 72 hours
following the incident.
D) INCORRECT. Critical Incident Stress Debriefings and defusing sessions are two different
types of stress management events; one does not replace the other.
Page Ref: 44
Objective: 2.2
20
Copyright ยฉ 2021 Pearson Education, Inc.
43) While transporting a patient to the hospital who has a history of terminal brain cancer, the
patient says, “I know I’m going to die, but first I want to see my grandson graduate from high
school.” What stage of death and dying describes this patient’s current condition?
A) Bargaining
B) Denial
C) Anger
D) Depression
Answer: A
Explanation: A) CORRECT. In the mind of the patient, bargaining may seem to postpone death
and will commonly include phrases like, “At least let meโฆ” or “But first I wantโฆ.”
B) INCORRECT. Patients in the denial stage do not believe that they are going to die.
C) INCORRECT. This patient is not exhibiting the behavior of someone in the anger stage.
D) INCORRECT. The depression stage is usually marked by the patient being sad about the
things that she was never able to do.
Page Ref: 45
Objective: 2.2
44) When responding to the scene of a patient who was discovered to be unresponsive, not
breathing, and without a pulse, family members state that the patient has been suffering from
cancer for several years. One of his sons is cursing at you and your partner, saying that you are
not moving fast enough. Which stage of grief is the patient’s son experiencing in response to his
father’s death?
A) Denial
B) Depression
C) Anger
D) Acceptance
Answer: C
Explanation: A) INCORRECT. The denial stage is usually accompanied by a belief that nothing
is wrong.
B) INCORRECT. A hallmark of the depression stage is sadness and despair.
C) CORRECT. The anger stage of grief is commonly vented on family members and EMS
personnel.
D) INCORRECT. A person who has reached acceptance of the situation would not be cursing or
ordering emergency providers to move quicker.
Page Ref: 45
Objective: 2.2
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45) A family member who keeps pleading with a deceased loved one to “wake up” is
experiencing which reaction to death and dying?
A) Anger
B) Rejection
C) Projection
D) Denial
Answer: D
Explanation: A) INCORRECT. An anger reaction would usually be directed at other family
members or the EMS providers for allowing the death to occur.
B) INCORRECT. Rejection is not a term used to describe one of the stages of grief.
C) INCORRECT. There is not a reaction to death and dying called projection.
D) CORRECT. This family member is obviously in denial about the death of the loved one.
Page Ref: 45
Objective: 2.2
46) You have just worked a cardiac arrest call on a 48-year-old father of three. Despite your best
efforts, the patient died in the emergency department. As you are getting your ambulance in
service, the patient’s wife rushes out of the emergency department. She finds you and begins
screaming at you that her husband’s death is your fault. She blames you for not getting on the
scene fast enough, taking too long at the house, and not shocking her husband back to life like
she has seen on television. What response should you have to her anger?
A) Recognize that she is in the denial stage of grief and interrupt her hysterical behavior pattern
by getting her attention and helping her calm down.
B) Reassure her that you did everything you could and that everything will be okay.
C) Correct her misconceptions and remind her that television shows are fiction, so she will not
sue you in the future.
D) Listen empathetically to all of her complaints and let her know she can contact you for any
additional assistance.
Answer: D
Explanation: A) INCORRECT. The patient is in the anger stage of grief, not the denial stage.
Her anger is part of the normal grieving process and should not be taken personally.
B) INCORRECT. EMTs should not offer false reassurance by telling the patient that everything
will be okay.
C) INCORRECT. Correcting her misconceptions will not help the situation and may make it
worse.
D) CORRECT. Listening empathetically to her concerns and offering to help her as realistically
as possible are the best actions to take when confronted by a person in the anger stage of grief.
Page Ref: 45
Objective: 2.2
22
Copyright ยฉ 2021 Pearson Education, Inc.
47) You observe a coworker telling a terminal cancer patient and her family, “Everything will be
okay.” Making false reassurances is considered:
A) naive and uncompassionate.
B) caring and supportive.
C) professional and discreet.
D) ambiguous and uncertain.
Answer: A
Explanation: A) CORRECT. Offering false reassurance will only be irritating or convey the
impression that you do not really understand.
B) INCORRECT. It is neither caring nor supportive to assure a good outcome in this situation.
C) INCORRECT. The coworker making false reassurances is certainly not being professional,
and discretion doesn’t apply.
D) INCORRECT. False reassurances (such as the statement in the situation described) are
usually direct and certain.
Page Ref: 45
Objective: 2.2
48) Which of the following behaviors would demonstrate that an EMT understands reactions to
death and dying?
A) Being tolerant of angry reactions by patients and family members
B) Giving a dying patient hope that a cure can be found before the patient dies
C) Providing spiritual guidance to patients who express anger at God
D) Being firm with grieving family members and telling them they need to accept what has
happened
Answer: A
Explanation: A) CORRECT. There may be feelings of helpless rage about death or the prospect
of death. An EMT should know that the anger is not personal and be tolerant of the reactions in
these situations.
B) INCORRECT. Offering false reassurances does not help in situations involving dying
patients, and clearly shows a lack of understanding by the EMT.
C) INCORRECT. It is inappropriate for an EMT to try to correct or debate a patient who is
dying.
D) INCORRECT. The EMT should just be patient and comforting; telling people how they
should be feeling in a tragic situation is not beneficial.
Page Ref: 45
Objective: 2.2
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49) Which three “Rs” are essential for the EMT to practice when reacting to danger?
A) Respond, radio, reevaluate
B) Remember, respect, respond
C) Ricochet, recover, re-entry
D) Realize, react, reassess
Answer: A
Explanation: A) CORRECT. The three Rs of reacting to danger are respond, radio, and
reevaluate.
B) INCORRECT. The concept behind the three Rs is to respond by getting out of danger,
requesting assistance, and determining the next course of action.
C) INCORRECT. Ricochet, recover, and re-entry are not the three Rs of reacting to danger.
D) INCORRECT. The three Rs of reacting to danger are not realizing, reacting, and reassessing.
Page Ref: 51
Objective: 2.3
50) What is not the priority of an EMT at the scene of a hazardous materials incident?
A) Personal safety
B) Identification of hazardous materials
C) Patient care
D) Safety of bystanders
Answer: B
Explanation: A) INCORRECT. Your most important roles at the scene of a hazardous material
incident are recognizing that a hazard exists, taking initial actions for your personal safety and
the safety of others, and notifying an appropriately trained hazardous material response team.
B) CORRECT. You should notify an appropriately trained hazardous material response team.
C) INCORRECT. Your most important roles at the scene of a hazardous material incident are
recognizing that a hazard exists, taking initial actions for your personal safety and the safety of
others, and notifying an appropriately trained hazardous material response team.
D) INCORRECT. Your most important roles at the scene of a hazardous material incident are
recognizing that a hazard exists, taking initial actions for your personal safety and the safety of
others, and notifying an appropriately trained hazardous material response team.
Page Ref: 47
Objective: 2.3
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51) What reference provides important information regarding hazardous materials, emergency
care, and procedures in case of accidental fire or release; supplies definitions of placard colors
and identification numbers; and should be standard issue on board all ambulances and rescue
units?
A) Accidental Exposure and Contamination Guide
B) Emergency Response Guidebook
C) Emergency Preparedness and Response Plan
D) Safety Data Sheets
Answer: B
Explanation: A) INCORRECT. An Accidental Exposure and Contamination Guide does not
provide information on all common hazardous materials, including placard identification, nor is
it standard issue on all ambulances.
B) CORRECT. The Emergency Response Guidebook provides important information about the
properties and labeling of dangerous substance as well as information on safe distances,
emergency care, and suggested procedures in the event of spills or fire.
C) INCORRECT. An emergency preparedness and response plan is not a comprehensive
hazardous materials reference.
D) INCORRECT. Safety Data Sheets are not carried on ambulances and rescue units.
Page Ref: 46
Objective: 2.3
52) You are dispatched to the staging area of a terrorist-related chemical exposure. The incident
commander asks you to stand by while hazmat personnel bring patients to the cold zone. As an
EMT on board an ambulance, what statement best describes your role?
A) Triage patients to be decontaminated.
B) Transport decontaminated patients.
C) Coordinate hazmat response.
D) Transport patients to be decontaminated.
Answer: B
Explanation: A) INCORRECT. Patients being brought to the cold zone would have already been
triaged and decontaminated.
B) CORRECT. As an EMT, you should not be treating or transporting patients until after they
have undergone decontamination.
C) INCORRECT. The hazmat response in this scenario has already been coordinated.
D) INCORRECT. EMTs should not be transporting patients until after decontamination.
Page Ref: 47
Objective: 2.3
25
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53) You are first on the scene of a vehicle collision where a vehicle has gone off a bridge and is
partially submerged. You are told that a person is still trapped in the vehicle. Your partner starts
to take off his shoes and prepares to go in to save the victim. You stop your partner and tell him
it is too dangerous. He tells you he is prepared to die to save a life. What is the best response to
him?
A) He is not only putting his life at risk, but also placing the lives of the professional rescuers
unnecessarily at risk.
B) His family will not receive any benefits if he is not trained in rescue and dies while attempting
a rescue.
C) The patient’s family may sue him if he is not successful in rescuing him.
D) He will force additional fire units to come to his aid unnecessarily and waste taxpayer money.
Answer: A
Explanation: A) CORRECT. The life of the EMT and those who may be forced to rescue him
take the highest priority.
B) INCORRECT. The financial benefits the EMT’s family may or may not receive are not of
importance.
C) INCORRECT. There is no guarantee as to whether the victim’s family may or may not sue the
EMT regardless of what he does.
D) INCORRECT. The fire units will be put out of service unnecessarily at a waste of money, but
the life safety of the EMT and the professional rescuers is the first priority.
Page Ref: 47-48
Objective: 2.3
54) You are dispatched to a female with altered mental status. Once inside the home, you find a
female who appears to have been beaten unconscious. A man, who smells of alcohol, says that
she is his wife and that he does not know what happened: “I just found her this way!” The
husband is behaving suspiciously, appears paranoid, and is pacing erratically around the room.
What would be the safest course of action?
A) Continue to question the man and begin treating the patient.
B) Evacuate the patient and begin treatment.
C) Leave the house and call for law enforcement.
D) Have your partner call for help while you stay with the patient.
Answer: C
Explanation: A) INCORRECT. This is a dangerous situation for the responders to be in and
staying in it is not a safe choice.
B) INCORRECT. Trying to move the unconscious patient from this potentially dangerous
situation puts the EMTs at risk.
C) CORRECT. The three Rs of reacting to the danger in this situation require the EMTs to leave,
call for assistance, and plan how to proceed.
D) INCORRECT. The safety of both EMTs should be the priority, and leaving one in the
dangerous situation is unacceptable.
Page Ref: 50
Objective: 2.3
26
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55) You are on the scene of an “unknown medical” call. The patient is a 26-year-old, 250-pound
male patient who suddenly becomes violently angry. Everything you say to the patient only
makes him angrier. Offended by your questions, he screams that he is going to “cut your tongue
out” and hurries into the kitchen. What should you do?
A) Radio for police and then calmly walk out of the house, being sure to take all of your medical
equipment.
B) Tackle the patient before he can get a kitchen knife to stab you.
C) Radio for police and relay to dispatch important scene information until they arrive.
D) Leave immediately to a safe area and then call for police assistance.
Answer: D
Explanation: A) INCORRECT. Whenever a patient becomes violent or threatens violence, the
EMT should immediately leave the scene and call for police and not do anything that will slow
down or impede his escape, such as taking the time to collect heavy medical equipment.
B) INCORRECT. The EMT should not try to fight the patient, as he is not trained in law
enforcement techniques and the EMT can be seriously injured or killed.
C) INCORRECT. The EMT should never stay on scene in an attempt to calm down the violent
patient or provide pertinent scene information to the police. This is a very dangerous situation
and can result in serious injury or death.
D) CORRECT. The EMT should leave immediately, call for assistance, and not re-enter the
scene until it has been made safe by law enforcement.
Page Ref: 50
Objective: 2.3
56) You are dispatched to a “man down” with no further information. As your unit arrives onscene, you see a crowd of bystanders looking at a man lying in an alleyway. The bystanders
begin screaming to you, “Help him, he’s been shot! He’s bleeding real bad!” What would be the
best course of action?
A) Move bystanders aside because the patient will die without treatment.
B) Tell law enforcement investigators to meet your unit at the ER.
C) Dispatch law enforcement and wait until the scene is secure.
D) Load and go, because you’re already on scene.
Answer: C
Explanation: A) INCORRECT. The EMT’s first priorityโeven before patient careโis to be
certain that the scene is safe.
B) INCORRECT. This patient should not even be approached for care or transport until the
EMTs are certain that the scene is safe.
C) CORRECT. This is an uncontrolled and potentially dangerous situation. The EMTs should
not attempt to enter or care for the patient until their own safety is assured.
D) INCORRECT. This unsecured scene is potentially too dangerous for the EMTs to enter and
get the patient.
Page Ref: 50
Objective: 2.3
27
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57) You are approaching the scene of a motor vehicle crash. Which of the following would be
the first way to safeguard your well-being as an EMT?
A) Take personal protective equipment (PPE) precautions.
B) Request additional resources.
C) Ensure scene safety.
D) Utilize DOT-approved reflective safety clothing.
Answer: C
Explanation: A) INCORRECT. Utilizing appropriate PPE is important for personal well-being,
but it’s not the first way to ensure safety.
B) INCORRECT. Although requesting additional resources may be necessary based on the
situation, it would not be the first way to safeguard your well-being.
C) CORRECT. The first way to safeguard your well-being as an EMT arriving at a vehicle crash
is make sure that the scene is safe before entering it.
D) INCORRECT. DOT-approved reflective clothing can help to keep an EMT safer while on
scene, but it wouldn’t be the first way to ensure personal well-being.
Page Ref: 50
Objective: 2.3
58) Which of the following provides the greatest personal safety for an EMT working at a motor
vehicle collision?
A) Nonslip footwear
B) Reflective outer clothing
C) Portable radio
D) Flashlight
Answer: B
Explanation: A) INCORRECT. Proper footwear is important when working in EMS, but nonslip
shoes would not provide the greatest benefit on the scene of a vehicle crash.
B) CORRECT. Being highly visible to passing motorists is critical to an EMT’s safety while
working on or near a roadway; reflective outer clothing is essential.
C) INCORRECT. Simply having a portable radio does not make an EMT safer at a crash scene.
D) INCORRECT. A flashlight can be effective at night to expose potential hazards and provide
some visibility to the EMT’s location for passing drivers, but if the collision occurs during the
day it will not do much good.
Page Ref: 49
Objective: 2.3
28
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