Preview Extract
Chapter 2
Corporate Social Responsibility and Business Ethics
True/False Questions
1. Ethics is the study of what is right and wrong, but only right and wrong from an individualโs
subjective moral viewpoint.
False; Easy
2. Whenever we use the word โgood,โ we always mean โmorallyโ or โethicallyโ good.
False; Easy
3. What is legal is not necessarily ethical and what is ethical is not necessarily legal.
True; Easy
4. In the Sears Auto Centers case, the loss of goodwill was real, even though that loss could not be
calculated precisely.
True; Easy
5. According to utilitarianism, positive results, rather than rules, are the true measure of morality.
True; Easy
6. โAct utilitarianismโ describes what rule or principle, if followed regularly, will create the greatest
good.
False; Easy
7. Under utilitarianism, we can be assured we are acting ethically whenever our act provides the
greatest utility to an us, even if it does not provide the greatest utility to society as a whole.
False; Easy
8. According to Immanuel Kant, we should be able to universalize any particular law or action to
determine whether it is ethical.
True; Easy
9. If you have a right of free expression, the government has a duty to respect that right, but can put
unreasonable limits on it.
False; Easy
10. According to Michael Josephson, if there is no such decision that satisfies the greatest number of
core values, one should try to determine which decision delivers the greatest good to the various
stakeholders.
True; Easy
11. The agency problem in corporate governance is about how to get managersโ interests well aligned
with the shareholdersโ interests.
True; Easy
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12. A managerโs fiduciary duty refers to resisting hostile takeover bids.
False; Easy
13. Stakeholders can be economically dependent without having ownership.
True; Easy
14. According to most observations about corporations, ethics, and corporate culture, the best ethics
codes tend to be compliance driven.
False; Easy
15. โConscious capitalismโ integrates the viewpoints of stakeholder theory and shareholder primacy.
True; Easy
Multiple Choice Questions
1. According to utilitarianism, _____.
a. results, not rules, are emphasized
b. ethical action arises from doing oneโs duty
c. duties are defined by rational thought
d. emphasis is on what is the fair way to distribute goods among a group of people
e. people give up certain rights to government in exchange for security
a; Easy
2. _____ describes what rule or principle, if followed regularly, will create the greatest good.
a. Deontology
b. Social justice
c. Rule utilitarianism
d. Social contract theory
e. Act utilitarianism
c; Easy
3. According to deontology, _____.
a. rules are emphasized instead of results
b. lying cannot be universalized as it depends on the preexistence of honesty
c. emphasis is on what is the fair way to distribute goods among a group of people
d. people give up certain rights to government in exchange of security
e. social contracts can be changed by the participants in a community
b; Easy
4. Which of the following is true for the relationship between rights and duties in positive law?
a. If you have a right of free expression, the government has a duty to respect that right by
providing remedies that support that right.
b. Rights and duties exist a priori, using natural law.
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c. Your right in legal terms is only as good as your familyโs willingness to enforce the familyโs
honor.
d. Your first amendment rights are superior to any other rights; the only duties for positive law
are to defend those rights as vigorously as possible.
e. If someone punches you in the nose, your rights as set forth in the negative law of the state
have been violated.
a; Moderate
5. Which of the following is true according to Aristotle and Virtue theory?
a. Aristotle believed that because all human activity was aimed at some goal or perceived good,
no ranking was required among those goals or goods.
b. Aristotle rejected wealth, pleasure, and fame as the distinguishing feature of humans as
opposed to other species.
c. To Aristotle, happiness means living according to the active pursuit of pleasure.
d. Happiness cannot be associated with reason.
b; Easy
6. What is the โagency problemโ often discussed in corporate governance?
a. How to get the managersโ interests well aligned with the shareholdersโ interests.
b. How to get owners to replace nonperforming or underperforming officers and directors.
c. How a corporation should โmanage earningsโ through accounting in order to maximize
profits for its stockholders.
d. How to get corporations to engage in open and free competition without deception and fraud.
e. How to get a corporation to act responsibly toward non-shareholder interests.
a; Moderate
7. The managerโs fiduciary duty refers to _____.
a. the duty of managers to maximize returns to employees
b. the legally prescribed duties which make their employment possible
c. the moral duty managers have to act as responsible agents to the owners
d. managersโ duty to resist hostile takeover bids
e. managersโ ability to successfully manage by the numbers
c; Easy
8. What is an example of a social contract?
a. an agreement between two people to go out on โa date.โ
b. the rules of a sorority
c. the Constitution of the United States
d. a and b
e. b and c
9. Which of the following is true with regard to the stakes of various stakeholders?
a. The financial value of the organization has no impact on the wealth of shareholders.
b. Some stakeholders can be economically dependent, even without an ownership interest.
c. Governments in the U.S. and Europe almost always have a direct economic link to
corporations.
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d. Local communities never rely on the corporation for financial well-being.
e. Those stakeholders with no ownership in the organization have no particular interest in
whether the organization works in a socially responsible manner.
b; Moderate
10. According to the stakeholder theory, _____.
a. when it complies with its legal duties, the corporation can ignore any other social obligations
b. a corporationโs social responsibilities are limited to staying within the boundaries of the law
c. corporate directors should only pay attention only to the bottom line
d. a socially responsible corporation is likely to consider the impact of its decision on the
shareholders only
e. all the stakeholders to a corporate decision deserve some kind of moral consideration
e; Easy
11. According to the Sears Auto Center case, which of the following is true?
a. People at Sears resisted conflicts of interest by refusing to order work that was not necessary
for the good of the customer.
b. The customers were generally treated as ends, rather than as a means to individual and
corporate profit.
c. The key people were motivated by all the goals for the organization rather than maximizing
their own profits.
d. Taking advantage of customers was possible for some time because individual consumers
lacked the relevant information.
e. People generally choose long-term gains over short-term losses.
d; Easy
12. Which of the following is true, according to conscious capitalism?
a. Companies should operate with a holistic or systems view.
b. Companies that practice conscious capitalism concentrate on giving superior results only to
shareholders.
c. People in an organization tend to closely watch what the top managers do and say.
d. The manager will often act more in his or her own self-interest than for the corporate interest.
e. The best ethics codes are legalistic or compliance driven.
a; Easy
13. _____ helps companies embrace the idea that profit and prosperity must go hand in hand with
social justice and environmental stewardship.
a. Social contract
b. Stakeholder theory
c. Conscious capitalism
d. Virtue ethics
e. Deontology
c; Easy
14. Hobbes and Locke are generally regarded as the preeminent _____ theorists.
a. stakeholder theory
b. shareholder primacy
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c. social contract
d. conscious capital
e. virtue ethics
d; Easy
15. Which of the following are โcore values,โ according to Josephson?
a. friendliness
b. generosity
c. temperance
d. fortitude
e. trustworthiness
e. Easy
Short Answer Questions
1. What are the frequent mistakes that people make in applying utilitarianism?
The mistakes that people make while applying utilitarianism are:
โข
Failing to come up with lots of options that seem reasonable and then choosing the one
that has the greatest benefit for the greatest number.
โข
Assuming that the greatest good for you or the company is in fact the greatest good for
all.
โข
Underestimating the costs of a certain decision to you or your company.
โข
Underestimating the cost or harm of a certain decision to someone else or some other
group of people.
โข
Favoring short-term benefits, even though the long-term costs are greater.
โข
Assuming that all values can be reduced to money.
Moderate
2. What factors led to noted American ethicist Michael Josephsonโs core value analysis? What are
the core values identified by Josephson?
The 14 virtues named by Aristotle seemed old-fashioned from a modern perspective. The issues
that emerged were:
โข
How do we know what a virtue is these days?
โข
How useful is a list of agreed-upon virtues anyway?
โข
What do virtues have to do with companies, particularly large ones where various
groups and individuals may have little or no contact with other parts of the
organization? Also can corporations โhaveโ virtues, as it is not the same as an
individual?
These issues led to the identification of a current set of core values by noted American
ethicist Michael Josephson, which can be meaningfully applied to a variety for personal and
corporate decisions. The core values identified by him are:
โข
Trustworthiness
โข
Respect
โข
Responsibility
โข
Fairness
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โข
Caring
โข
Citizenship
Moderate
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